EVALUATION OF USER’S SATISFACTION WITH ORTHOTIC AND PROSTHETIC DEVICES AND SERVICES IN ORTHOTICS AND PROSTHETICS CENTER OF IRAN UNIVERSITY OF MEDICAL SCIENCES

BACKGROUND: The number of patients receiving orthotics and prosthetic services is increasing globally. A way to investigate patients’ insight about provided them evaluate their satisfaction with the received services. Furthermore, incorporating preferences into practice an inseparable part evidence-based practice. Applying such information in can contribute enhancement quality services, effectiveness therapeutic interventions, finally, economic growth service centers. OBJECTIVE(S): To orthotic devices by prosthetics clinic Iran University Medical Sciences. METHODOLOGY: In this study, 173 people referring Sciences were recruited, level was examined using Orthotics Prosthetics Users’ Survey questionnaire (OPUS) through a phone interview. FINDINGS: Concerning devices, mean value total score 74:00±19.80 highest belonged no wear or rupture clothes (mean = 4.76±0.84). terms 72.12 ± 15.90 belonging politeness staff 4.92±0.57). When time point from taken account, who for less than year showed higher (p=0.024). Although device slightly among participants used more year, significant difference observed between two groups satisfaction. CONCLUSIONS: overall relatively high. However, costs coordination physicians decline. Layman's Abstract Satisfaction assessment health management provide required improvement care We investigated orthosis prosthesis at center, survey assess Patients asked answer items OPUS. If younger ten, parents respond instead them. answers indicated that center also revealed had effect on service, so satisfied Article PDF Link: https://jps.library.utoronto.ca/index.php/cpoj/article/view/37981/29733 How Cite: Baghbanbashi A, Farahmand B, Azadinia F, Jalali M. Evaluation user’s Canadian & Journal. 2022; Volume 5, Issue 1, No.10. https://doi.org/10.33137/cpoj.v5i1.37981 Corresponding Author: Behshid Farahmand, PhDRehabilitation Research Center, Department, School Rehabilitation Sciences, Tehran, Iran. E-Mail: [email protected] ID: https://orcid.org/0000-0002-1756-8335